Terms and Conditions

These terms and conditions govern your use of our website development and digital services. By engaging our services, you agree to be bound by these terms.

Effective Date: July 19, 2025

Last Updated: July 19, 2025

1. Acceptance of Terms

By accessing our website, engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services.

We reserve the right to modify these terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of the revised terms.

2. Services Description

We provide website development, SEO management, AI automation solutions, and related digital services for business start-ups and established companies. All services are provided on an "as is" basis and are subject to our professional judgment and industry standards.

Service specifications, timelines, and deliverables are outlined in individual project agreements or service contracts, which form part of these terms when executed.

3. Payment Terms and No Refunds Policy

Payment Requirements:

  • All payments are due according to the schedule specified in your service agreement
  • A 50% deposit is required before commencement of any project
  • Monthly services require payment in advance
  • Late payments may incur a 3% monthly service charge
  • All prices are exclusive of VAT where applicable

NO REFUNDS POLICY

ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE. Due to the bespoke nature of our digital services and the immediate commencement of work upon payment, we do not offer refunds under any circumstances. This includes but is not limited to: change of mind, business closure, dissatisfaction with services, or early termination of ongoing services.

4. Client Obligations

Clients are responsible for:

  • Providing accurate, complete, and timely information required for service delivery
  • Ensuring all content provided is original or properly licensed
  • Obtaining necessary permissions for use of images, text, or other materials
  • Prompt communication and response to requests for feedback or approval
  • Payment of all fees according to agreed schedules
  • Compliance with all applicable laws and regulations

Failure to meet these obligations may result in project delays, additional charges, or termination of services at our discretion.

5. Intellectual Property Rights

Upon full payment of all fees, clients receive ownership of the final delivered website and agreed-upon custom content. However, we retain ownership of:

  • Our proprietary development methodologies, frameworks, and tools
  • Pre-existing code libraries and templates
  • General knowledge and experience gained during the project
  • Rights to use project elements in our portfolio and marketing materials

We warrant that all work performed is original or properly licensed. Clients indemnify us against any intellectual property claims arising from materials they provide.

6. Limitation of Liability

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, regardless of whether we have been advised of the possibility of such damages.

7. Service Level and Warranties

We provide services with professional care and skill. However, we make no warranties or representations regarding:

  • Specific business results or revenue generation
  • Search engine ranking improvements or SEO guarantees
  • Website uptime or hosting performance (where third-party hosting is used)
  • Compatibility with future technology changes
  • Uninterrupted or error-free operation

Any implied warranties are disclaimed to the fullest extent permitted by law.

8. Termination

Either party may terminate ongoing services with 30 days written notice. We may terminate services immediately for:

  • Non-payment of fees
  • Breach of these terms
  • Abusive or unreasonable client behavior
  • Requests for illegal or unethical activities

Upon termination, all unpaid fees become immediately due, and our obligation to provide services ceases. No refunds will be provided for terminated services.

9. Force Majeure

We shall not be liable for any delay or failure in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, war, terrorism, epidemics, internet service provider failures, or third-party service disruptions.

10. Governing Law and Dispute Resolution

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Prior to initiating legal proceedings, parties agree to attempt resolution through good faith negotiations for a period of 30 days.

11. Miscellaneous Provisions

Severability: If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement: These terms, together with any executed service agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

Assignment: We may assign these terms or any service agreement without notice. Clients may not assign their rights or obligations without our written consent.

Questions About These Terms?

If you have any questions about these Terms and Conditions, please contact us using the information below.

Email: hello@pagebook.com

Phone: +44 7727673635

Address: Halifax, United Kingdom