Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Effective Date: July 19, 2025

Last Updated: July 19, 2025

1. Information We Collect

Personal Information

We collect personal information you voluntarily provide when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter or communications
  • Schedule consultations or meetings
  • Engage our services or sign contracts
  • Communicate with us via email, phone, or chat

This may include: name, email address, phone number, company name, job title, billing address, payment information, and project details.

Website Usage Information

We automatically collect information about your interactions with our website:

  • IP address and geographic location
  • Browser type, version, and language settings
  • Device information (type, operating system, screen resolution)
  • Pages visited, time spent, and navigation patterns
  • Referring websites and search terms used
  • Date and time of visits

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

Service Delivery

  • • Provide requested services and support
  • • Process payments and manage accounts
  • • Communicate about projects and updates
  • • Deliver technical support and maintenance

Business Operations

  • • Analyze website performance and usage
  • • Improve our services and user experience
  • • Conduct market research and analytics
  • • Maintain security and prevent fraud

Marketing Communications

  • • Send newsletters and updates (with consent)
  • • Share relevant industry insights
  • • Notify about new services or promotions
  • • Provide educational content and resources

Legal Compliance

  • • Comply with legal obligations
  • • Enforce our terms and conditions
  • • Respond to legal requests
  • • Protect our rights and interests

3. Information Sharing and Disclosure

We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information in the limited circumstances outlined below.

When We May Share Information:

Service Providers

With trusted third-party vendors who assist in providing our services (hosting, payment processing, analytics, etc.) under strict confidentiality agreements.

Legal Requirements

When required by law, court order, or to protect our legal rights, prevent fraud, or ensure safety.

Business Transfers

In connection with a merger, acquisition, or sale of business assets, with appropriate notice.

With Your Consent

With your explicit permission for specific purposes not covered in this policy.

4. Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

SSL Encryption

All data transmission is protected with 256-bit SSL encryption

Secure Hosting

Data stored on secure servers with regular backups and monitoring

Access Controls

Limited access to personal data on a need-to-know basis

Important Security Notice

While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously monitor and update our security practices, but cannot guarantee absolute security. Please report any suspected security vulnerabilities immediately.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

Request copies of your personal data we hold

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data (subject to legal obligations)

Right to Restrict Processing

Limit how we use your personal data

Right to Data Portability

Receive your data in a portable format

Right to Object

Object to processing for marketing or legitimate interests

Right to Withdraw Consent

Withdraw consent for data processing at any time

Right to Complain

Lodge complaints with relevant data protection authorities

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days and may require identity verification for security purposes.

privacy@yourcompany.com +44 7727673635

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Contact Inquiries

General inquiries and quote requests

2 years

Client Project Data

Active client contracts and project information

7 years

Marketing Communications

Newsletter subscriptions and marketing preferences

Until unsubscribed

Website Analytics

Anonymized usage data and statistics

26 months

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

Safeguards for International Transfers

  • • Standard Contractual Clauses approved by the European Commission
  • • Adequacy decisions for transfers to countries with adequate protection
  • • Additional safeguards and security measures as required
  • • Regular compliance monitoring and assessments

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 16, please contact us immediately and we will delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new effective date
  • Sending email notifications to registered users for significant changes
  • Providing prominent notice on our website for 30 days

Your continued use of our services after policy changes constitutes acceptance of the updated terms.

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please contact our privacy team.

Email Us

hello@pagebook.com

Address

Halifax, United Kingdom

Data Protection Officer: Available upon request

Response Time: We respond to privacy inquiries within 30 days